Please do not wet your item or submerge them in water.
Please do not leave your item(s) in a place where they will be subject to extreme heat (like a closed car).
Please do not expose your items to children, animals, or drunk adults.
Payment
Credit cards and PayPal accepted, all credit card transactions will be processed via the PayPal interface during checkout.
It may take 1-3 business days for your payment to process.
Once the payment is processed and the funds are received, your item will be made or adjusted if required and then promptly shipped.
Shipping
All pre-made items ship within 1-3 Business days via USPS First Class Mail with Insurance.
Custom orders, items that are made-to-order, and items that require adjustments will be made as soon as possible, on a schedule to be determined when we discuss your customizations. Usually, there is less than 1 week needed to make and ship your item but some specialty items may require more time.
Returns & Refunds
Returns are accepted for a full refund for undamaged products. The customer is responsible for shipping and handling to return the item. Once the item is received and processed, a full refund will be issued via PayPal, less the shipping and handling fees.
Refunds are processed via PayPal and may take a few business days to appear in your account.
Returns are not accepted for items that are damaged by any means mentioned in the item care or other forms of misuse.
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